Awesome Microfinance Bank is designed for the digital age, offering exceptional customer service alongside advanced banking solutions. Our services include seamless funds transfer, real-time balance updates, effortless bill payments, and efficient account management. We prioritize a superior customer experience and innovative financial tools to meet the needs of a diverse clientele.
Role Description
This is a full-time on-site role for fresh NYSC members, located in Abuja. The role involves learning and supporting day-to-day banking operations, enhancing customer experience, and assisting with transactions and account management. Candidates will gain hands-on experience in providing excellent service while contributing to achieving organizational goals within a team-focused environment.
Qualifications
• Strong communication and interpersonal skills, with an ability to interact with customers and colleagues effectively
• Basic knowledge of banking operations, attention to detail, and a commitment to maintaining accuracy
• Problem-solving abilities and a customer-focused mindset for handling inquiries and resolving issues
• Proficiency in the use of digital tools and MS Office Suite
• Ability to work collaboratively with a team and adapt in a professional setting
• Bachelor’s degree or equivalent in relevant fields is advantageous
• Enthusiasm and eagerness to learn within the financial industry