Job Description
ABOUT THE COMPANY
Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.
JOB SUMMARY
First Degree in Finance, Accounting and all courses under social sciences (ACCA or ACA or master's would be an added advantage)At least 5 - 7 years' experience is required in frontline banking, Relationship Management Commercial banking and Business banker, with products and services. Experience with handling and organizing large data. Previous portfolio management experience servicing a portfolio for Business or Commercial Banking clients. Experience in a Branch sales and/or service role. Experience in preparing Credit motivations and understanding of lending principles.
RESPONSIBILITIES
Onboarding new enterprise banking Customers and proactive relationship management Engagement.Daily sales monitoring and reporting, Track percentage conversion ratio, Monitor proactive sales leads, Monitor specified sales and cross sell target.Dormant accounts reactivation.Cross selling the bank’s products and services to existing customers.Handling of customers complaint Improve customer experience and grow the bank’s share of wallet by proactively engaging the customer via telephone/email/web chat for more pocket share.
REQUIRED SKILLS
Teamwork, People management, Account management, Stakeholder communication, Business performance monitoring
REQUIRED EDUCATION
Bachelor's degree