Job Description
To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.
Job Responsibilities
• Acquire and open new accounts and cross sells additional products and services in line with customer needs by identifying and referring sales leads to other business stakeholders e.g., Vehicle and Asset Finance, Electronic Banking, Card, Home Loans, Digital Channels, Enterprise Banking, etc..
• Conduct a financial needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer's needs and priorities in line with Financial Advisory and Intermediary Service Act license categories.
• Establish, build and strengthen relationships with customers based on mutual respect, in order to retain customers and gain word-of-mouth referrals. Places equal emphasis on liability generating non-borrowing and borrowing customers.
• Grow the Executive Banking new to bank customers, balance sheet and income statements in line with business strategic objectives. Increases branch advances by responsible lending practices.
• Promote and pro-actively solution a range of banking offerings and solutions to meet the financial needs of executive banking customers e.g., initiating outbound calls to reactivate dormant accounts, digitally on boarding a client, etc. in line with the segment value proposition.
Qualifications
• Minimum of University Degree
Experience
• 5-7 years' Experience in sales and relationship management of customers and able to drive profitability and build relationships. Proven sales track record in the financial industry
Behavioural Competencies:
• Generating Ideas
• Convincing People
• Developing Strategies
• Exploring Possibilities
• Interacting with People
Technical Competencies:
• Business Banking
• Consumer Banking
• Governance - Risk - Compliance
• lending