Job Description
Job Summary
• The Human Resources Business Partner HRBP works closely with business leaders and branch management to align HR strategies with the Bank’s objectives.
• The role provides end-to-end HR support covering workforce planning, performance management, employee relations, talent development, and compliance, while ensuring adherence to Nigerian labour laws and microfinance banking regulations.
Key Responsibilities
Strategic HR Partnership:
• Partner with Executive Management, Business Heads, and Branch Managers to support the Bank’s strategic and operational goals.
• Translate business plans into people strategies covering workforce planning, capability building, and performance management.
• Provide HR advisory support to management on people-related risks, organizational design, and change initiatives.
Talent & Performance Management:
• Support recruitment and manpower planning for head office and branch roles.
• Drive performance management processes, including goal setting, appraisals, and performance improvement plans PIPs.
• Identify training and development needs in collaboration with the Learning & Development function.
• Support succession planning and talent reviews for critical roles.
Employee Relations & Engagement:
• Manage employee relations matters, including discipline, grievances, investigations, and conflict resolution in line with Bank policy and Nigerian labour law.
• Provide guidance to managers on disciplinary processes, sanctions, and documentation.
• Support employee engagement initiatives and promote a positive workplace culture.
• Advise on exits, terminations, and redundancy processes where applicable.
HR Operations & Compliance:
• Ensure consistent application of HR policies, procedures, and employee handbook provisions.
• Support compliance with CBN, NDIC, labour law, and internal audit requirements relating to people management.
• Maintain accurate employee records and HR documentation for regulatory and audit purposes.
• Support payroll inputs, leave administration, confirmations, and promotions in collaboration with HR Operations.
Change Management & Culture:
• Support organizational change initiatives such as restructuring, branch expansion, or process improvement.
• Reinforce the Bank’s values, ethical standards, and performance culture across all locations.
• Act as a change agent to support management communication and employee alignment.
Qualifications & Experience
• Bachelor’s Degree in Human Resources, Business Administration, Law, or a related discipline.
• 4–6 years of HR experience, with at least 2 years in an HR Business Partner or senior HR generalist role.
• Prior experience in a microfinance bank, commercial bank, or regulated financial institution in Nigeria is highly preferred.
• Strong working knowledge of Nigerian Labour Law and HR best practices.
• Professional HR certifications such as CIPM, SHRM, or CIPD are an added advantage.
Skills & Competencies:
• Strong business acumen and stakeholder management skills
• Excellent advisory, influencing, and problem-solving abilities
• Sound knowledge of performance management and employee relations
• Strong communication, presentation, and report-writing skills
• High level of confidentiality and professionalism
• Ability to work across multiple branches and manage competing priorities
• Proficiency in HRIS and Microsoft Office applications
Key Attributes:
• Hands-on, pragmatic, and solutions-oriented
• Resilient and able to operate in fast-paced environments
• Strong ethical judgment and attention to detail
• Willingness to travel to branches as required