Job Description
Job Summary
The Human Resources HR Officer supports the day-to-day operations of the HR department and helps ensure the effective management of people-related processes across the organization. This role is responsible for assisting with recruitment, onboarding, employee relations, performance management, training and development, HR administration, and compliance. The HR Officer plays a key role in fostering a positive, productive, and compliant workplace environment.
Key Responsibilities
Recruitment & Onboarding
• Coordinate end-to-end recruitment activities, including job postings, candidate screening, interview scheduling, and selection processes
• Prepare and update job descriptions and person specifications
• Support hiring managers throughout the recruitment cycle
• Facilitate onboarding and orientation programs for new employees
• Ensure all new hire documentation is completed and properly filed
Employee Relations
• Serve as a point of contact for employee questions, concerns, and HR-related issues
• Support the resolution of workplace conflicts and assist with disciplinary and grievance procedures
• Promote employee engagement and a positive organizational culture
• Assist in implementing employee welfare and retention initiatives
HR Administration
• Maintain accurate and up-to-date employee records, files, and HR databases
• Prepare HR-related documents such as employment contracts, confirmation letters, warning letters, and policy updates
• Monitor leave records, attendance, and other employee data
• Ensure confidentiality and proper handling of sensitive employee information
Training & Development
• Identify staff training and development needs in collaboration with department managers
• Coordinate internal and external training programs, workshops, and seminars
• Maintain training records and evaluate the effectiveness of learning initiatives
• Support career development and succession planning activities
Compliance & Policy Management
• Ensure HR practices comply with labor laws, company policies, and regulatory requirements
• Assist in reviewing and updating HR policies, procedures, and handbooks
• Support internal audits, inspections, and HR reporting requirements
• Promote awareness of HR policies and compliance standards across the organization
Qualifications & Requirements
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• 2–5 years of relevant experience in a Human Resources role
• Good knowledge of labor laws, employment regulations, and HR best practices
• Strong interpersonal, communication, and relationship management skills
• Proficiency in HR software/HRIS systems and Microsoft Office applications
• Ability to handle sensitive information with confidentiality and professionalism
Key Competencies
• High level of confidentiality and integrity
• Strong problem-solving and conflict-resolution skills
• Excellent organizational and time-management abilities
• Attention to detail and accuracy
• Ability to multitask and work effectively under pressure
• Team-oriented with a proactive and positive attitude
Preferred Qualifications
• Professional HR certification such as CIPM, SHRM, or HRCI
• Experience working with HRIS platforms and digital HR tools
• Prior experience in policy development and employee engagement initiatives