Retail/Business Banking Officer

Abuja Full-time Undisclosed
Job Description
Job description

Company Description

Regent Microfinance Bank Ltd is a Nigerian financial institution focused on providing accessible banking services to micro and small enterprises, economic groups, and low-income individuals. Established in 2014, the bank is privately owned by a diverse group of citizens and is committed to addressing the financial service needs of underserved sectors while generating sustainable profits for its stakeholders.
Regent Microfinance

Bank has a growing customer base, including Micro, Small, and Medium Enterprises (MSMEs), individuals, and civil servants. The bank continues to expand its operations, with plans to open additional branches across Abuja, subject to regulatory approval.
Role Description

This is a full-time, on-site role located in Abuja for a Retail/Business Banking Officer.
The role involves engaging with clients to provide tailored financial services, managing cash and treasury operations, processing small business loans, and developing relationships with Micro, Small, and Medium Enterprises (MSMEs).

The officer will also assist in driving financial performance through strategic banking solutions and excellent customer service.

Key Responsibilities

• Identify, acquire, and manage new and existing retail and business banking customers.

• Develop and execute strategies to grow deposits, loans, and overall customer portfolio.

• Conduct credit assessments, prepare loan proposals, and ensure proper loan documentation.

• Monitor loan repayments and maintain portfolio quality to minimize credit risk.

• Cross-sell banking products and services to maximize customer value and engagement.

• Maintain strong client relationships through excellent service delivery and after-sales support.

• Prepare periodic reports on sales performance, client feedback, and market trends.

• Collaborate with internal teams to ensure smooth account opening, loan processing, and service delivery.

Requirements & Qualifications

• Bachelor’s Degree in Business Administration, Banking & Finance, Economics, or any related field.

• Minimum of 2–4 years of experience in retail or SME banking (preferably within a Microfinance or Commercial Bank).

• Proven track record in deposit mobilization, loan sales, and portfolio management.

• Strong understanding of credit analysis, financial statements, and risk management.

• Excellent communication, interpersonal, and negotiation skills.

• Proficiency in Microsoft Office and digital banking tools.

• Self-motivated, goal-oriented, and able to work independently or in a team.

• High ethical standards, integrity, and attention to detail.

Preferred Skills

• Customer relationship management

• Sales and target orientation

• Analytical and reporting skills

• Problem solving and decision making ability

What We Offer

• Competitive compensation and performance based incentives.

• Continuous learning and professional development opportunities.

• A supportive and innovative work environment.

• Opportunities for career growth within the bank.

How to Apply
Interested and qualified candidates should submit their application or send their CV to recruitment@regentmfb.com with
“Retail/Business Banking Officer”
as the subject line.
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Job Snapshot
  • Posted: Apr 29, 2026
  • Job Type: Full-time
  • Location: Abuja
  • Source: External