Job Description
ABOUT THE COMPANY
Credit Direct Limited a leading innovation-driven financial services company based in Lagos, Nigeria with branches spread across the Country. We pioneered the unsecured micro-lending space in Nigeria and are positioned to be the dominant market leader in the Country and beyond.
Our services are hinged on a partnership with employers and our customers to provide friendly innovative loan and investment products while our various repayment options give our customers the freedom, flexibility, and confidence to enjoy their lives. Our services are trusted by over 300,000 active customers, the largest endorsement in the Nigerian public and private sectors; and this has inspired us to remain the leader in Nigeria’s micro-lending space.
We pride ourselves with providing quick turnaround loans with little documentation, efficient processes and top of the range customer service.
JOB SUMMARY
RequirementsProven track record of success in sales, preferably within the financial services industry.Familiarity with the Public Sector and the financial needs of government employees is advantageous.Strong communication, negotiation, and interpersonal skills.Ability to work independently and collaboratively in a fast-paced environment.Motivated by targets and committed to delivering results.Willingness to travel within assigned locations as necessary.Fluency in local languages spoken in the respective regions is a plus.Person SpecificationResults-orientated and pragmatic with exceptional quantitative and analytical ability and attention to detailDriven, independent thinker and leader who can juggle multiple projects simultaneously with fast-changing prioritiesHigh level of integrity and dependability with a strong sense of urgency.A focus on execution. Willing and able to get hands dirty.Flexibility to roll up your sleeves and attack problems and projects as they arise, where you will need to set out a clear structure, method and outcomes yourselfAbility to create effective working partnerships with senior leaders, challenge the thinking of others in respectful and thoughtful ways, influence upwards.Big picture thinker, a “never settle’ mindset. ResponsibilitiesIdentify and engage potential customers within the business unit to introduce and offer our loan products.Cultivate and maintain strong relationships with customers,, understanding their financial requirements and presenting appropriate solutions.Meet and exceed sales targets by actively pursuing sales opportunities and effectively managing client relationships.Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the loan process.Collaborate with the sales team and management to develop strategies for expanding our reach within the business and achieving revenue goals.Stay informed about industry trends, market dynamics, and competitor activities to identify opportunities for growth and improvement.
REQUIRED SKILLS
Customer service, Ability to coordinate, Sales strategy, Product knowledge
REQUIRED EDUCATION
Diploma, Associate's degree
