Job Description
Multigate is a licensed treasury management and cross-border trade solutions provider across Africa. Founded in 2017, Multigate’s vision is to be Africa’s trusted trade infrastructure, unlocking potential and driving prosperity. With its headquarters in London, the organization has operational bases in the United Kingdom, Canada, and Nigeria.
Multigate is seeking an FX Sales expert with strong skills in communication, attention to detail, strong strategic thinking, and planning skills to join our Treasury team. The role involves a 360-degree approach, encompassing research, prospecting, client acquisition, onboarding, and account management. This is a challenging but rewarding role, providing opportunities for career growth and development within our organization.
This FX Sales Executive will be responsible for playing a crucial role in driving revenue growth by managing and expanding our client base. In this non-people management role, you will focus on FX sales, account management, and client relationship development. You will be responsible for achieving sales targets, building strong client relationships, and providing expert advice on our proprietary FX platform where client transactions are executed.
• *Duties/Responsibilities**
• Identify and pursue new business opportunities within various sectors for money movement and foreign exchange solutions.
• Drive new corporate business through direct sales, following a 'hunter' approach under the guidance of the Treasurer.
• Prospect, present, and close deals while managing the entire sales cycle, ensuring compliance and customer onboarding.
• Collaborate with research and trading teams to enhance the client experience. Research and prospecting:
• Conduct thorough market research to identify potential business opportunities and stay informed about industry trends.
• Develop a strategic approach for identifying and prospecting new clients
• *Client acquisition:**
• Initiate and manage campaigns to introduce potential clients to our services.
• Build and maintain a pipeline of prospective clients.
• Sell our FX Conversion solution persuasively.
• Negotiate and close deals to onboard new clients
• *Onboarding process:**
• Guide clients through the onboarding process, ensuring a seamless transition into our platform.
• Provide clients with comprehensive information about our products and services.
• Address client inquiries and concerns during the onboarding phase.
• *Sales and Account Management:**
• Proactively identify and target potential clients for FX Conversion services.
• Manage and grow an existing portfolio of clients, ensuring their needs are met.
• Develop and execute sales strategies to achieve revenue and growth targets.
• Build and maintain strong, long-term relationships with clients.
• Act as a primary point of contact for client inquiries, addressing their needs and concerns promptly.
• Understand clients' financial goals and risk tolerance to tailor our FX Conversion solutions accordingly.
• *Reporting and Documentation:**
• Maintain accurate records of client interactions, transactions, and feedback.
• Generate periodic reports on sales performance and client portfolio.
• *Collaboration:**
• Collaborate with other teams, including trading, research, and compliance, to provide seamless client service.
• Participate in regular meetings and discussions to enhance sales strategies and client offerings
• Ensure compliance with regulatory requirements and company policies.