Job Description
Responsibilities
• Develop recruitment plans based on departmental staffing needs.
• Advertise vacancies, screen applications, and shortlist candidates.
• Conduct interviews and coordinate the hiring process.
• Verify candidates' qualifications, references, and guarantors.
• Prepare employment contracts and appointment letters.
• Coordinate employee onboarding and orientation.
• Foster a positive and professional work environment.
• Address employee grievances and resolve workplace conflicts.
• Counsel employees on performance and conduct issues.
• Promote teamwork, fairness, and employee engagement.
• Organize staff welfare and recognition programmes.
• Develop and implement the hotel's performance appraisal system.
• Monitor employee performance and productivity.
• Coordinate probation reviews and annual appraisals.
• Recommend promotions, transfers, disciplinary actions, or terminations.
• Support managers in setting performance goals and improvement plans.
• Identify training needs across all departments.
• Organize induction programmes for new employees.
• Coordinate regular customer service, leadership, health and safety, and technical training.
• Maintain training records and evaluate training effectiveness.
• Encourage continuous learning and career development.
• Administer salaries, allowances, bonuses, and employee benefits.
• Ensure payroll information is accurate and submitted on time.
• Monitor staff attendance, leave, overtime, and shift schedules.
• Recommend competitive compensation strategies to retain employees.
• Develop, update, and enforce HR policies and procedures.
• Ensure compliance with labour laws and employment regulations.
• Maintain employee records and HR documentation.
• Ensure confidentiality of employee information.
• Promote compliance with the hotel's code of conduct and ethics.
• Investigate employee misconduct and disciplinary cases.
• Issue warning letters and coordinate disciplinary hearings where necessary.
• Ensure disciplinary procedures are fair, consistent, and properly documented.
• Advise management on employee relations and legal matters.
• Promote workplace health and safety standards.
• Coordinate employee medical examinations where required.
• Support staff wellness initiatives.
• Ensure compliance with occupational health and safety regulations.
• Assist with emergency response planning and staff awareness.
• Maintain employee files, attendance records, leave records, and personnel databases.
• Prepare monthly HR reports for management.
• Monitor staff turnover, absenteeism, and recruitment metrics.
• Manage employee confirmation, promotion, and exit processes.
• Develop HR strategies aligned with the hotel's business objectives.
• Advise management on workforce planning and organizational development.
• Support succession planning and talent management.
• Promote a high-performance culture throughout the hotel.
Requirement
• Interested candidates should possess a Bachelor's Degree with 7 years work experience.
Reporting Line:
• The HR Manager typically reports to the General Manager, Managing Director, or Hotel Owner, depending on the hotel's organizational structure.
Application Closing Date
12th August, 2026.
How to Apply
Interested and qualified candidates should send their Applications to: using the Job Title as the subject of the email.
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