Banking Sales & Relationship Officer

Job Description



• Our client is seeking a competent, detail-oriented Banking Sales & Relationship Officer to join its team.

• The Banking Sales & Relationship Officer would be responsible for driving business growth through customer acquisition, deposit and cash mobilization, investment products, and fixed deposit placements.

• The role focuses on developing and maintaining customer relationships while achieving assigned sales and financial targets within stipulated timelines.



Key Responsibilities



• Mobilize deposits and new funds from existing and prospective customers.

• Market the bank's savings, investment, fixed deposit, and other financial products.

• Identify and pursue new business and customer acquisition opportunities.

• Build and maintain strong relationships with existing and prospective customers.

• Understand customers' financial needs and recommend suitable banking and investment products.

• Promote fixed deposit placements and other investment opportunities.

• Follow up with customers on investment renewals, maturities and additional fund placements.

• Monitor individual sales and deposit mobilization targets and ensure they are achieved within set timelines.

• Maintain accurate records of customer activities, deposits, investments, and sales performance.

• Conduct regular customer visits and follow-ups to strengthen relationships and generate business.

• Prepare sales/activity reports and provide updates on target achievement.

• Collaborate with the operations and credit teams to ensure smooth processing of customer transactions.

• Ensure all customer acquisition and sales activities comply with the bank's policies and procedures.



Requirements



• Bachelor's degree / HND in Banking & Finance, Accounting, Economics, Business Administration, Marketing, or a related discipline.

• Professional certification from the Chartered Institute of Bankers of Nigeria (CIBN) is an added advantage.

• Experience in banking, microfinance, lending, financial services, or a similar industry is an advantage.

• 2–5 years of experience in banking, financial services, sales, business development, relationship management, or deposit mobilization.

• Experience in cash/deposit mobilization, fixed deposits, and investment products is highly desirable.

• Proven experience working with and achieving sales or deposit mobilization targets.

• Strong proficiency in Microsoft Excel and financial analysis.

• Excellent analytical and problem-solving skills.

• Strong attention to detail and ability to identify discrepancies and irregularities.

• Good report-writing and communication skills.

• Ability to work independently and maintain confidentiality.

• High level of integrity, objectivity, and professional ethics.