Sales Representation

Job summary

We are seeking a confident, personable, and results-driven Sales Executive who will be responsible for delivering exceptional customer experiences, driving sales performance, and representing the brand to the highest luxury standards. The ideal candidate will possess excellent communication skills, a pleasant personality, strong attention to detail

Min Qualification: HND Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

• Deliver exceptional customer service and create memorable luxury shopping experiences for all clients.

• Build and maintain strong relationships with existing and prospective customers to encourage repeat business and client loyalty.

• Achieve individual and team sales targets through effective selling techniques and customer engagement.

• Develop a deep understanding of products, collections, services, and brand values.

• Identify customer needs and provide personalized product recommendations and styling advice.

• Manage customer inquiries, appointments, reservations, and follow-up communications professionally.

• Support clientele initiatives by maintaining accurate customer records and nurturing VIP client relationships.

• Ensure merchandise, displays, and store presentation consistently meet luxury brand standards.

• Process sales transactions accurately and efficiently using designated systems and procedures.

• Assist with inventory management, stock replenishment, stock counts, and product transfers.

• Promote new collections, products, services, events, and brand campaigns to customers.

• Handle customer concerns and complaints professionally while maintaining customer satisfaction.

• Utilize CRM systems, sales tools, and digital platforms to track customer interactions and sales activities.

• Support fashion shows, private shopping events, brand activations, and promotional activities when required.

• Ability to upsell and link sales seamlessly

• Other responsibilities as assigned by management.

Requirements:

• HND, or equivalent qualification in Business Administration, Marketing, Communications, or a related field.

• Minimum of 2–3 years experience in sales, retail, customer service, or relationship management.

• Experience within luxury retail, fashion, beauty, hospitality, wellness, or premium service industries is highly desirable.\

• Proven track record of achieving sales targets and delivering exceptional customer service.

• Excellent verbal and written communication skills with clear diction and professional presentation.

• Pleasant, personable, and customer-focused personality.

• Highly proactive and results-oriented.

• Strong attention to detail and organizational skills.

• Excellent multitasking and time-management abilities.

• Strong interpersonal and relationship-building skills.

• Ability to confidently engage with high-net-worth individuals and discerning clientele.

• Strong sales, negotiation, and closing skills.

• Professional appearance and grooming consistent with luxury brand standards.

• Positive attitude and solution-oriented mindset.

Benefits:

• Remuneration: NGN 300,000-400,000 monthly

About Bridgemead Consulting

Bridgemead Consulting is a pioneering force in the world of strategic advisory and management consulting, located in the vibrant city of Lagos, Nigeria. Our commitment to driving organizational growth and transformation sets us apart in the industry. Specializing in providing comprehensive consulting services, Bridgemead Consulting partners with a diverse array of clients across various sectors. Our team of seasoned professionals brings a wealth of expertise and insight to every project, ensuring tailored solutions that meet our clients' unique needs. At Bridgemead Consulting, we foster a culture of collaboration, integrity, and excellence. We empower our employees to unleash their full potential through continuous learning and professional development initiatives. Our supportive work environment and commitment to work-life balance create opportunities for personal and professional growth. Joining Bridgemead Consulting means joining a dynamic team dedicated to making a meaningful impact. Here, you'll work on exciting projects, collaborate with industry leaders, and contribute to the success of our clients and our company. Discover why Bridgemead Consulting is not just a workplace but a community where passion meets purpose, and where opportunities for growth abound.