Human Resources Officer

Lagos Full-time Undisclosed
Job Description
• Serve as an objective, non-biased HR manager who holds all staff levels accountable to established organizational, dress code, and behavioral standards.

• Implement and enforce robust performance management systems to drive productivity across administrative, site, factory, and contract personnel.

• Establish formal Standard Operating Procedures (SOPs), employee handbooks, and clear organizational hierarchies to streamline reporting lines and issue escalation.

• Standardize internal and customer-facing communication channels, ensuring customer service and sales representatives maintain strict professional tone and confidence.

• Oversee formal disciplinary actions, grievances, and structured termination procedures, ensuring all corrective steps and remedies are fully exhausted.

• Organize, group, and execute internal staff development programs and large-scale training initiatives across physical and virtual platforms.

• Bridge human resource operations between skilled factory/depot workers and unskilled contract laborers, adapting management strategies appropriately for each group.

• Structure, monitor, and evaluate performance-based expectations for potential hybrid or flexible work transitions following initial probationary periods.

• Drive end-to-end recruitment, internal onboarding, and structured check-in schedules to maximize staff retention.

Requirements
• Must possess a Bachelor’s degree in Human Resources Management, Business Administration, Personnel Management, or a related field (relevant HR certifications such as CIPM, SHRM, or HRCI are highly desirable).

• 3 to 5 years of proven experience as an HR Generalist or HR Manager, with demonstrated success managing both skilled administrative teams and unskilled factory or contract laborers.

• Strong understanding of Nigerian labor laws, employee relations, formal termination protocols, and organizational structuring.

• Demonstrated competence in designing and delivering internal staff training modules and managing large participant groupings for organizational development programs.

• Highly proficient in utilizing modern administrative software, HRIS tools, digital reporting systems, and communication platforms.

• Exceptional organizational and problem-solving skills, capable of establishing order, reporting lines, and accountability systems in a growing business environment.

• Excellent verbal and written communication skills with the firmness required to uphold standards and the diplomacy required to manage diverse staff personalities.

• Key Attributes

• Possesses a firm yet empathetic leadership style, capable of earning respect across administrative, site, and factory teams.

• Acts as an unwavering, non-biased entity who enforces accountability strictly regardless of executive personal style.

• Highly proactive in identifying operational gaps and taking decisive ownership to implement remedies before minor errors compound.

• Cultural Fit

• Maintains an uncompromising stance on professionalism, work ethics, and personal integrity.

• Thrives in a dynamic, high-growth environment, taking direct accountability for building structural systems from the ground up.

• Values clear disclosure and direct communication over excuses, focusing strictly on solutions and tangible operational progress.

Benefits
Bonuses
Meals

Leave arrangement
Share this Job
Job Snapshot
  • Posted: Oct 16, 2026
  • Job Type: Full-time
  • Location: Lagos
  • Source: External